How we work with you
No jargon and no surprises. Here is what happens from the first call to launch day, and after.
From first call to launch, and after
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01
A free call
We start with a 30 minute call by phone or video. You tell us about your business and what is not working. We ask questions and tell you honestly if we are a good fit.
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02
A written plan
If it makes sense to go ahead, you get a short written plan. It says what we will do, how long it will take and what it will cost. You can take your time to decide.
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03
We do the work
We start with the changes that will help you most. You get regular updates and can see progress along the way. If something comes up, we talk about it before we change the plan.
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04
Launch and check
We test everything on phones, tablets and computers before anything goes live. Then we watch closely for the first few weeks to catch any issues early.
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05
Support and growth
We stay around. We host, update and back up your site, send clear reports and suggest next steps when you are ready.
What we need from you
Not much. You know your business best, so we need you for a few key things.
- Your goals. What would a great result look like in six months?
- Access. Logins for your current site, domain or tools, if you have them.
- Your knowledge. A short chat about your customers and what they ask you most.
- Quick feedback. A reply when we send something for review.
Start with step one
Book your free call. There is no cost and no pressure to sign anything.